Shepard's gender, class, first name and facial appearance are chosen and customised by the player. Shepard is neither a hero, nor a villain depending upon players' choices and actions, Shepard is the abstaining factor that acts as both on occasion, and will take whatever action is deemed necessary when presented with impossible scenarios. Commander Shepard is the player character in the Mass Effect video game series by BioWare ( Mass Effect, Mass Effect 2, and Mass Effect 3).Ī veteran soldier of the Systems Alliance Navy, an N7 graduate of the Interplanetary Combatives Training (ICT) military program, and the first human Citadel Council Spectre, Shepard works to stop the Reapers, a sentient machine race dedicated to wiping out all advanced organic life.